Terms & Conditions
Cancellations must be requested 48-hours prior to the hotel reservation date of arrival, to avoid a penalty charge. Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel is not responsible for any losses of valuables or property during your stay or left behind after departure. Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel reserves the right to visit your room at any point during your stay to inspect the property or carry out any necessary repairs or maintenance. The number of persons stated on the reservation must not be exceeded without first informing hotel reservations. Requests for cots must be made at the time of reservation. While we will endeavour to meet your request, it cannot be guaranteed. Cot linen is not provided. Bed linen, towels and toiletries will be supplied at the start of your stay. All items supplied in the room are the property of Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel.
Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel reserves the right to terminate this contract if the behaviour or conduct of the client either prior to or during their stay is likely to endanger the safety or well-being of themselves or other guests. Furthermore, if clients behave in a disruptive manner, causing damage to property or behave in any other manner deemed unreasonable by The Glendalough Hotel, the rental of the room may be terminated without refund. Prior to booking, it shall be the client’s responsibility to disclose to The Glendalough Hotel, any physical or mental condition of a member of his party which may be relevant. The Glendalough Hotel reserves the right to decline hotel accommodation to any person.
The Glendalough Hotel will endeavour to accommodate you as per your booking however should the necessity arise, Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel reserves the right to allocate another room other than your choice. Royal Hotel Glendalough Ltd. trading as The Glendalough Hotel reserves the right to refuse, alter or cancel a booking. In addition, the company is relieved of all liability should the reserved accommodation not be available due to circumstances beyond our control. In such instances, alternative arrangements will be made in similar accommodation, or a full refund will be offered. However, no refund or liability will apply to a situation where a client is requested to vacate, or leaves of their own accord, prior to the expiration of the booking. Please be advised that all rooms are designated as non-smoking and pets (with the exception of guide dogs) are not permitted.
Please note, that management reserves the right to decide the daily opening hours of the hotel’s residents’ bar. It closes no later than 1 a.m. each morning. Please note that cash and credit/debit cards are not accepted in the resident’s bar, all orders will be charged to your room.
A valid credit or debit card is required upon arrival in order to check into the hotel. Please note that the hotel does not accept prepaid credit cards or cash upon arrival. Upon your arrival, the card provided will be pre-authorized only. No funds are captured until check out.